Our Story, Our Heart
Prime Care Services was built on the belief that quality care changes lives, and that every person deserves to feel at home
Care That Feels Like Home, Community That Feels Like Family
Prime Care Services was founded with a clear and personal purpose: to create a place where individuals with developmental disabilities, seniors, and those facing mental health challenges could find not just care, but community. Based in Neenah, Wisconsin, we are a dedicated residential care provider committed to the well-being, growth, and independence of every person we serve.
We understand that choosing a care provider is one of the most important decisions a family can make. That’s why everything we do is guided by genuine compassion, professional excellence, and an unwavering commitment to treating each resident as a valued member of our extended family.
Care Rooted in Dignity. Driven by Purpose.
Our Mission
At Prime Care Services, our mission is to provide a safe, nurturing, and person-centered home environment for adults who require support with daily living. We are committed to enhancing the quality of life for each resident by promoting independence, dignity, and individualized care in a family-like setting.
Our Philosopy of care
We believe every individual deserves to live in a respectful and compassionate environment where their physical, emotional, and social needs are met with professionalism and empathy. Our care approach is rooted in collaboration with residents, their families, and healthcare professionals to foster holistic well-being.
The Values That Guide Everything We Do
Compassion
We lead with empathy in every interaction, every day.
Excellence
We hold ourselves to the highest standards of care and accountability.
Respect
Every individual’s voice, choices, and dignity matter to us.
Growth
We support each resident in reaching their personal goals and potential.
Community
We build genuine connections between residents, families, and neighbors.
Safety
We maintain the highest standards to keep every resident safe and secure.
Mustapha Suno
Founder and Administrator – Prime Care Services
Mustapha founded Prime Care Services with a vision to create homes, not just facilities, where individuals could be seen, heard, and genuinely cared for. With deep roots in the Neenah community and a passion for person-centered support, Mustapha continues to lead the organization with heart and purpose.